Working across cultures requires more than knowing a few dos and don’ts. Different expectations around communication, hierarchy, relationships, decision-making and professional behaviour can shape how effectively people work together.
Think Manners provides tailored cultural briefings to help professionals and teams understand the context they are entering, anticipate differences and collaborate more effectively across cultures.
TOPICS IN THE BRIEFING
UNDERSTAND THE CULTURAL CONTEXT
Gain insight into the country’s social, economic and cultural environment, and the values and traditions that shape everyday professional life.
NAVIGATE RELATIONSHIPS AND HIERARCHY
Understand expectations around status, hierarchy, trust and relationship-building in professional settings.
INTRODUCE YOURSELF APPROPRIATELY
Explore greetings, forms of address, introductions, business cards and the conventions that shape first professional interactions.
COMMUNICATE ACROSS CULTURES
Understand differences in communication styles, non-verbal behaviour, directness, context and the signals that influence how messages are interpreted.
WORK EFFECTIVELY IN MEETINGS
Explore approaches to meetings, negotiation, decision-making, time, disagreement and collaboration so you can adapt more effectively.
NAVIGATE PROFESSIONAL AND SOCIAL SITUATIONS
Develop greater ease around business meals, hospitality, gifting, invitations and other situations where cultural expectations may differ.